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Quick answer
Cloudways offers migration tooling, but the safest move still depends on backups, testing, DNS planning and checking everything outside WordPress after cutover.
Automated migration handles only part of the move
A migration plugin can copy WordPress files and database data. DNS, mail, webhooks, third-party storage and payment callbacks remain separate systems.
Test the destination before DNS
Validate the site on a temporary URL or hosts-file override, including login, forms, checkout and scheduled tasks.
High-change sites need a cutover plan
WooCommerce, memberships and active communities can receive writes during migration. Plan a final sync or controlled maintenance window to avoid losing new data.
Decision takeaway
Use Cloudways migration tooling as the transport mechanism, then follow a full cutover checklist so external services and new transactions are not forgotten.